We don’t skimp on quality around here. We have extremely high quality standards and only build websites that meet them. We have invested in our tech stack and our Website Support clients directly benefit from it.
Your website will have dedicated server resources and will be able to handle up to 500 concurrent visitors.
Your website users will be protected from getting their personal data and information stolen by hackers.
Your website will be protected at the application layer and perform better due to advanced caching
Your website will be monitored 24/7 for any downtime and will be immediately fixed if any issues put it offline.
Any and all form submissions on your website will be monitored and delivered to your inbox as soon as they are submitted.
Spam form submissions will be rejected to prevent them from cluttering your inbox and wasting your time.
All software on your website will be monitored 24/7 for any vulnerabilities and will be immediately patched if any are found.
Full backups of your website will be taken every day and a 5-day backlog will be accessible if a restore is ever necessary.
WordPress’s core software needs updated often to keep the website functional and secure for your visitors.
The plugins on your WordPress website need updated often to keep the website functional and secure for your visitors.
The theme on your WordPress website need updated often to keep the website functional and secure for your visitors.
We’ll monitor the performance of your website every day to ensure your customers are getting a great user experience.
Every month, you will receive an email report with a full breakdown of everything we’ve done to Support your website.
You will have direct access to us in the event anything ever does go wrong or if you have any questions about how to manage your content or store (i.e. blogs, products)
Your website will have industry-leading caching and speed performance software that will give your customers a fast and exceptional user experience.
Your website will have industry-leading accessibility software, so users with disabilities can navigate your website and your business can avoid legal ramifications.
You will have a tool to easily create and display strong legal policies that notify you when laws change, so you can avoid legal ramifications.
You will be able to benefit from any multi-licensed software that our agency owns.
The vast majority of our Website Support clients:
Let’s start by saying that even though this plan doesn’t include it, we are more than happy to make updates to the structure, design, or content of the website.
We offer Website Support without those types of updates because including them creates confusion and unfair service agreements for both parties.
A much better solution is to treat those requests as mini projects and bill them as one-time fixed costs.
That way, you are never paying for value that you don’t use.
A very important question. Our Website Support service does not include:
Yes! We offer WordPress Website Development. You can learn more about it here.